PelicanHost Privacy Policy

This privacy policy is effective as of 11/28/2024, additions or removals can be made to this document at any time, with or without notice from PelicanHost, however we will notify users on significant changes on our privacy policy.

PelicanHost ("we", "us", or "our") operates the website pelicanhost.net. This privacy policy describes how we collect, and use your personal information when you visit our site or make a purchase.

1. Data we collect:

  • Full name
  • Address
  • Payment
  • Phone number
  • IP address
  • Email

2. Payment Processers:

When making a payment for a service provided by PelicanHost, information that you insert into the site is stored by, but not limited to:

These referenced links contain the privacy policies of our payment providers.

3. How we use your information:

  • Processing payments and billing
  • Getting details on user activity on the panel
  • Ensuring you're the rightful owner of a server
  • Maintaining platform security and preventing abuse

4. Children's Protection (Children's Online Privacy Protection Act "Coppa"):

PelicanHost is not intended for users under the age of 13.

We do not collect, use, or disclose personal information from children under 13 years of age. If you are a parent or guardian and you believe a child under 13 years old has shared personal information to us please contact us at [email protected]

5. Your protection to your servers:

  • PelicanHost cannot view your files to unless requested to
  • PelicanHost can view your server uptime as a way of server monitoring
  • PelicanHost can view your files if it breaks the terms of service

6. California Consumer Privacy Act (CCPA)

PelicanHost is held under the California Consumer Privacy Act (CCPA) https://www.oag.ca.gov/privacy/ccpa, and you have the following rights regarding your personal information:

  • The right to Know
  • The right to Delete
  • The right to Opt-Out
  • The right to Non-Discrimination

We will not share personal information with third parties, except with our payment processers

7. Data Removal Requests:

To request the removal of your data, you may:

You may only submit a data removal request once every 30 days.

8. Questions or Complaints:

If you have questions or complaints regarding this privacy policy, please contact us at [email protected]